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The sales model is based on a monthly fee that does not require a multiyear subscription. However, one-or two-year licenses are available, if the customer prefers. Fees are based on specific services actually in use. Services can be activated or deactivated, as needed.
"The whole premise is to lower costs, save time and money and reduce truck rolls," said Walling. "We bring more to the cloud and make it easier for partners to deliver the services."
That theme resonates with John Rutkowski, CEO of Bolder Designs, a Newark, Del.-based partner. "This cuts down on the time it takes to secure the customer, which increases our profits," he said.
For Matthew Adkins, president of Vanguard Technologies, a Toledo, Ohio-based MSP, the unified platform is likely to make a big difference moving forward. "We need to deploy the same AV product everywhere, but there had been no unified platform to support account control," he said. "We like the opportunity to control everything from one portal. Efficiency is key."
The system is now available on a worldwide basis after having been beta tested by a select group of partners who provided feedback into product development.