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To round out the product overview, the CRN Test Center analyzed software solutions from Mimosa Systems and Symantec. The software solutions generally sit on a server in an environment with a NAS appliance, SAN array or RAID array.
Mimosa NearPoint for Microsoft Exchange Server is not just an e-mail-archiving application; it also handles eDiscovery, recovery, disaster recovery and storage management. While NearPoint can work with either local or network storage, Mimosa suggests a SATA RAID array for best performance. Instead of relying on Exchange's recovery methods, NearPoint manages every aspect of Exchange mailboxes, including messages, contacts, calendar items and tasks. Unlike ArcMail, Mimosa is tightly integrated with Exchange and Outlook. Management takes place through Outlook using NearPoint organizational forms. CRN Test Center engineers liked the "stub files" NearPoint creates as it moves large attachments to archive.
CRN Test Center also reviewed a demo from Symantec for its software-based solution, Enterprise Vault, which integrates seamlessly with Microsoft Exchange, Domino, SMTP mail, instant messaging and SharePoint.
Six Key Players In E-Mail Archiving
| COMPANY: ArcMail Technology 401 Edwards Street, Suite 1601, Shreveport, LA. 71101 (866) 417-6495 www.archmailtech.com PRODUCT LINE: ArcMail Defender E-mail Archive Solution is a hardware solution for Exchange and Domino servers. Defender captures a copy of all inbound and outbound mail and securely writes the data on its built-in disk storage. The appliance is managed through a console accessible from anywhere on the network via a Web browser. Defender specifically targets small and midsize businesses. CHANNEL POINTS: ArcMail sells exclusively through the channel. While it's free to join, partners can also choose to participate in reviews and beta testing programs. ArcMail offers 40 percent off of NFR demo units and ad-hoc incentives for rebates. Free training is offered annually. Higher program levels are reached through sales and marketing campaigns. |
| COMPANY: Fortiva 60 Adelaide Street East, 9th Floor, Toronto, Ontario M5C 3E4 (416) 366-6666 www.fortiva.com PRODUCT LINE: Fortiva Archiving Suite is a SaaS platform designed to fully integrate with Microsoft Exchange Server and Windows Active Directory. Fortiva takes advantage of Exchange journaling to automatically archive all internal and external communications and converts attachments to small .html files. Fortiva reduces load on the Exchange server and utilizes stubs to allow end-users access to attachments. CHANNEL POINTS: Fortiva is 100 percent channel, but its three-tier channel program is currently recruiting only platinum-level partners. The company offers initial training to its partners, with delta training every six months. Assistance and reimbursements, marketing and advertising is on a case-by-case basis. Recurring revenue from SaaS/On-Demand. |
| COMPANY: Iomega 10955 Vista Sorrento Parkeway, San Diego, Calif. 92130 (858) 314-7000 www.iomega.com; www.iomega.com/ipartner PRODUCT LINE: Postini developed and runs this service; Iomega handles the branding and sales. The archiving feature, Iomega OfficeScreen Managed Message Archiving Option, is an add-on option offered for the core product, Iomega OfficeScreen Managed Email Security and Spam Defense-Powered by Postini. The service can be configured to archive inbound, outbound, or both communications. CHANNEL POINTS: Pricing is based on the retention term per Gbyte of storage. Postini has minimum purchase and revenue requirements, shutting out SMB VARs. Iomega has no minimum order levels and benefits for members in its iPartner program. VARs can expect margins of 25 percent or more. Iomega will train and enable VARs to provide support. |
| COMPANY: Mimosa Systems 3200 Coronado Drive, Santa Clara, Calif. 95054 (408) 970-9070 www.mimosasystems.com PRODUCT LINE: Mimosa NearPoint for Microsoft Exchange Server, Version 3.0 is the company's software-based e-mail archiving solution being released this month. All partners can download and remotely install NearPoint to manage the evaluation process. Mimosa NearPoint's eDiscovery features achive all Exchange data, including public folders, offline PST files, calendars, contacts and notes. CHANNEL POINTS: While Mimosa has no distribution partners, it does have more than 100 members as first-tier resellers in its Mimosa Partner Advantage Program, a three-tiered program. All deals for fewer than 1,000 mailboxes are exclusively fulfilled by partners and registered deals are protected for 120 days. Margins range from 15 to 35 percent. |
| COMPANY: MX Logic 9781 S. Meridian Blvd., Suite 400, Englewood, Colo. 80112 (877) 695-6442 (MXLOGIC) www.mxlogix.com PRODUCT LINE: MX Logic Archive Compliance Control delivers storage, retrieval and surveillance as a managed service. MX Logic Archive Storage Control is a managed service for storage only. All messages are scanned for viruses and filtered for spam before delivering a copy to the customer and the other to the archiving system. Message Archiving also scans all inbound, outbound and internal e-mail. CHANNEL POINTS: While there's no fee to join the program, there is an annual revenue commitment. Also, technical certification is required for partners in the F3 tier in order to offer support. F1 tier can only sell the solution, and F2 can both and bill the product. MX Logic generates leads that are turned over to partners. Margins are from 25 to 55 percent. |
| COMPANY: Symantec 20330 Stevens Creek Blvd., Cupertino, Calif. 95014 (408) 517-8000 www.symantec.com/partners PRODUCT LINE: Symantec Enterprise Vault is a software-based solution that integrates seamlessly with Microsoft Exchange, Domino, SMTP mail, instant messaging and SharePoint. The system can archive more than 300 types of files, voicemail and fax images. A copy of all e-mail messages sent and received are retained for a certain period of time to meet regulatory and legal retention requirements. CHANNEL POINTS: Symnatec has four program levels and partner types. Benefits include prelease and beta programs, postsales support and dedicated account reps. Tech support is available via Web, phone and face-to-face. A Partner Enablement Manager helps with postsales and installation. Partners also get automated leads and have access to training. |
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