Also new is the ability to back up and restore large data sets using local storage, he said. "Before, to restore a large data set, the solution provider needed to bring the entire appliance back to the primary site," he said. "Now all backups can be done on a local NAS appliance or other storage device at the same time they are done to the 3X appliance, so in case of a primary storage failure the restores can be done locally."
3X also added an agent specific to restoring data for Microsoft Exchange, Arman said. "Restoring Exchange usually needs the customer to first build a recover server and then use the ExMerge utility to extract individual mailboxes," he said. "Now, we provide an agent that asks users where their Exchange backup is sitting. It then navigates to the specific user or email to restore it in one step."
3X's backup appliances are priced at about $24,000 with 3 TBs of capacity. Arman compared this to the cost of using a backup cloud service like that of Mozy which might cost a business $88,200 to protect 2.5 TBs of data for three years.
"With us, customers own the appliance," he said. "They become the backend. They don't need to pay anybody to do the vaulting. They just need to make sure the box sits away from the primary data."
3X has about 500 reseller partners in North America, Arman said. "We try to be exclusive to the channel," he said. "But in some areas we don't have partner coverage."