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Velocity Technology Solutions, a New York-based provider of hosted application services, has reached out to customers, and it has received "on alert" notifications from at least two. While on alert, Velocity readies equipment, determines product data requirements and provides access system validation prior to those systems becoming unavailable, the spokesperson said.
EVault, a San Francisco-based provider of cloud data protection technology, provisioned new storage capacity in response to Superstorm Sandy and sent a notice to its Cloud Disaster Recovery service customers that it has added four extra alarm teams to triage a high volume of incidents if needed.
The company also provided its disaster recovery hotline number with a note that read, "although we hope you won’t have to use [the hotline], we also want to assure you that we will be right by your side if you do."
Newark, Calif.-based Tegile Systems, a developer of primary storage deduplication technology for virtualized server and desktop environments, told customers it has deployed extra spares kits including hard drives, solid-state drives, DRAM, controllers and power supply modules to its east coast offices for quick dispatch and added personnel to assist with phone or remote support, a spokesperson said.
Atlanta-based cloud storage provider eFolder has enough virtualization capacity to virtualize every server that is currently being protected by its solution provider partners in states primarily impacted by Superstorm Sandy, said Ted Hulsey, vice president of marketing.
Partners have access to the eFolder Continuity Cloud, a service delivered to eFolder partners that allows fast recovery in the cloud in an emergency, on a 24/7/365 basis, but partners only pay for eFolder Continuity Cloud capacity when and if they need it, Hulsey said.
BUMI (Backup My Info!), a New York-based managed service provider specializing in online data backup and recovery, has replicated all end-customer backup data to data center locations outside of the area threatened by Superstorm Sandy, a company spokesperson said.
BUMI, which partners with Toronto-based Asigra to build cloud-based backup architectures, has also pre-arranged recovery site locations with other Asigra partner ecosystem providers in London and elsewhere should end-customers require a disaster recovery location from which to access data, the spokesperson said.
For vendors in the path of Superstorm Sandy, another priority has been to prepare their own facilities.