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HDS also said that for the first time it has between 650 and 700 named accounts in North America, and that all accounts outside that group will be open to channel partners.
"Channel managers will go to partners in each geography and list their HDS-focused accounts, and may call on partners to help with those accounts," Parolisi said. "But the remainder will be 100 percent indirect partner-led and focused."
Also new for HDS is realtime access for TrueNorth partners to all the tools and materials that are available to the vendor's own technical and salespeople, said Tonia Gonzalez, vice president of global partner enablement for HDS.
Gonzalez said access to those tools and materials was available in the past, but in a more static fashion and not in realtime.
HDS also is providing several services remotely via its distribution partners, including Hitachi Device Manager, Hitachi Dynamic Provisioning, Hitachi Tuning Manager, Hitachi In-System and Remote Replication, and Hitachi File Services. Those services had been available to partners through distributors in the past, but are now being offered as remote services for the first time, Gonzalez said.
PUBLISHED ON MAY 16, 2013