Datto CEO Previews New Products, Tools To Help MSPs Reach SMBs


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Datto CEO Austin McChord, with the help of a few Datto engineers, used his Tuesday keynote presentation at DattoCon to offer a look at what the company has planned for its MSP partners.

Those plans include a move to give MSPs a virtual desktop infrastructure that will help them provide services to the hundreds of thousands of small businesses they may not be able to reach now, as well as a new managed power strip to help them reboot servers and desktops without sending a technician to customer sites.

McChord presented the look forward, as well as several new products now just coming to market, at DattoCon, which is being held this week in Denver. Datto said about 1,000 MSPs are at the conference.

[Related: Datto Welcomes MSPs To DattoCon With Major Enhancements To Its Data Protection Technology]

Datto, celebrating its 10th anniversary this year, has nine data centers worldwide storing 320 TBs of customer data on its own cloud, and is working with over 6,400 MSPs managing over 150,000 active deployments, McChord said

The keynote stage at DattoCon.

The company has led the market with several of what McChord called "industry firsts" for data protection including screenshot verification, local and cloud integration, hybrid virtualization, time-based retention, all-flash backup and disaster recovery appliances, and ransomware detection.

"All of this has been driven by a decade of innovation," he said.

Datto's goal is to build the best MSP solutions available, and make them simple, McChord said. "That is what drives your business and enables us to grow," he said.

McChord showed that Datto listens to its partners and makes the kind of changes they need, which has led the company to enjoy its current growth, said Dave Seibert, CIO at IT Innovators, and Irvine, Calif.-based MSP and Datto channel partner.

"A lot of what was announced at DattoCon was what the channel wanted," Seibert told CRN. "A lot of vendors, especially those who are enterprise-focused, don't make changes based on what their SMB customers and partners tell them."

McChord used part of his keynote to show how Datto is expanding that decade of innovation with new offerings expected to be released later this year.

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