2014 Partner Programs Guide Details

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Autotask Corporation
Autotask Authorized Global Partner Program

Company Information
Address26 Tech Valley Drive
Suite 2
East Greenbush
New York
Worldwide HQ Address26 Tech Valley Drive, Suite 2
CEOMark Cattini
Year Company Founded2001
Worldwide Channel ChiefKevin Donovan
Senior Vice President of Global Sales
North American Channel ChiefJake Carroll
Executive Director of Channel Sales
Vendor Size CategorySmall
Total RevenueLess than $100M
Indirect Revenue PercentageDo not wish to disclose
Program Information
Name of Channel ProgramAutotask Authorized Global Partner Program
Year Program Established2006
Number Channel Field Sales Reps North America30
Number Inside Channel Sales Reps North America10
Total North American Partners3,500
Number of New North American Partners1,000
Top Tier NameAutotask Authorized Global Partner Program
North American Partners Top Tier3,500
Worldwide Partners Top Tier3,500
Market Segment Specializations
Cloud Applications Software
CRM Software
Cloud Product and Program Offerings
Products Sold As A Cloud Service
Existing Program Supports Cloud Products
Extra Points Of Margin For Registered Deals
Extra Points On All Registered Deals
Time Frame For Communication of Deal Registration Approval or DenialYes within 72 hours
Program Offerings To Support Resellers
Marketing Resources
Referral Programs
Sales Enablement
Services Attach: For Every Dollar of Product Sold By Solution Providers, What's The Average Of Complementary Services Purchased By End CustomersMore than $4, up to $5
Programs To Increase Services Attach
Partner Services Value Based Pricing
Case Studies
Automated Transaction Process
Offer Residual Revenue ProgramYes
Demonstration Units OfferedYes for any partner level
Demonstration Unit ChargesMore than 75% off list/No fee
Criteria To Determine Partner Tiers
No Multiple Tiers
Criteria To Determine Partner Discounts
Not Applicable
Program Offerings To Help Partners Expand Businesses
Technical Training
Sales Training
Solutions Selling
Training Offerings
Web Based
Instructor Led
Face To Face
Blogs And Message Boards
Authorized Training
Costs for trainingFree for all partner tiers
Recertification RequirementsRe-certification/renewal not required
Fee To Join Partner ProgramNo Fee
Revenue Requirements To Join Partner ProgramNo revenue commitment necessary
Requirements To Join Program
No Requirements
Program Offers
Pre Sales Support
Post Sales Support
Technical Support
Local Account Field Reps
Dedicated Account Team
Clearly Defined Division Between Direct and Indirect
Partners Briefed On Product Launches1 month to less than 4 months before customers
Partner Advisory CouncilYes - informal
Partner Portal/Web Site Offerings
None Of The Above
Online Marketing Tools Offered To Partners
Self Service Tools For Cobranded Collateral
Hands-On Marketing Support Offered To Partners
Do Not Offer Hands On Marketing Support
Other Information and Education Support Offered To Partners
Host Conference For Partners
Conduct Online Seminars And Conferences
Channel Managers Responsible For Education
Requirements for MDF/Coop Marketing
Does Not Offer
Do You Help Partners Track MDFProgram does not offer MDF/Coop marketing
What Can Partners Spend MDF/Coop Funds On
Program Does Not Offer MDF
Field Markteting Managers Available To Plan Demand GenerationNot Applicable
Percent Of Unspent MDF QuarterlyProgram does not offer MDF/Coop marketing
Partner Lead Support Offered
Generates Leads And Initiates SalesNot Offered
Generates Leads Which Are Given To PartnersNot Offered
Drive Demand Directly To Partners Through MDFNot Offered
Tools On Portal For Partner To Drive Their Own DemandNot Offered
Access To Dedicated Program ManagerYes, every partner has access to a dedicated partner program manager