Category Winner: Non-web Services

Company:

Product: Novell ZENworks 6

Quick Take: Automates IT management processes throughout the life cycle of desktops, laptops, servers and handhelds

Runners-up: IBM's Lotus Domino V 6.5

Product Commentary: Novell's ZENworks provides a complete and integrated resource-management tool set that allows customers to cost-effectively consolidate management of IT resources, regardless of platform. Using directory-based identities and policies, ZENworks dynamically manages the interactions among users, applications and resources based on their unique identities.

Platforms Available: Linux, Windows, Solaris, NetWare, Palm OS, Windows CE, Pocket PC and RIM BlackBerry

Introduction Date: April 2003

Channels Available: Novell Authorized Resellers

Price: $130 per user; $69 per user for current customers or competitive upgrade