A Quintum Leap Toward Overseas Call Savings

Quintum Technologies recently released the Tenor MultiPath Switch AXT4800. The FXO gateway provides all the features required for prepaid calling-card applications such as built-in IVR (interactive voice response) and industry-standard RADIUS interface for authentication, authorization and accounting (AAA)—all in conjunction with a billing server.

Solution providers that implement the device can offer attractive termination rates for both domestic and international long-distance calling to connect enterprise and call-center customers directly to their networks by bypassing local operators and toll charges.

Call center costs have gone through the roof—both in terms of human resources and calling rates—and represent an enormous expense for companies that do business with customers in many different countries.

However, maintaining a presence in each country is not a cost-effective solution, and at times one office may be overridden with work while other call centers are idle, which results in inefficiency.

The solution is to use an IP telephony solution that will transmit all calls from all countries to one single call center. By deploying Quintum&'s Tenor MultiPath Switch AXT4800, solution providers can set up the above scenario perfectly and convince these multinational companies that the money they are saving would be best spent elsewhere.

Quintum&'s AXT4800 is a 48-port gateway with the ability to support more channels in a single 1U unit for higher density in less rack space. The company claims the switch provides a higher port density in one 1U-high unit at a lower cost per port than any of its competitors. It also enables more channels to be supported on a single IP address in countries where availability or cost of multiple IP addresses is an issue. The AXT4800 offers solution providers a high-density platform for use in countries where analog lines are widely used.

Built on the company&'s own MultiPath design, the AXT4800 integrates features such as call processing, routing and switching within the gateway. The intelligence of the switch allows it to perform functions typically required of other network devices when using a traditional VoIP gateway.

The company&'s channel structure is comprised of two levels based on revenue. Quintum offers its partners the opportunity to realize margins between 30 percent and 40 percent. The Tenor MultiPath Switch AXT4800 is priced at $6,500.