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Once the network was complete, we tested the guest access policy to ensure that guests could access the Internet but not see the secured network. Once again, this was a seamless configuration. We recommend changing the guest password on a frequent basis so there are no permanent guests.
The process for configuring the BSC 5200 is close to plug-and-play but not quite. There are several menus, and it is not always intuitive as to which menu to use. However, once you understand the menu structure, you are good to go. We really like the ability to make granular configurations at just about any level for policies, roles and such.
As there was no need to call for support, we can't really rate this portion. Our only support requirements were a quick check of the online support forums to review factory and password reset procedures. Otherwise, this product is simple to get running once you understand the menu structure.
The primary strength of the BSC 5200 is the simplicity of the configuration. At the same time, the complexity of options coupled with the less-than-complete technical manuals that accompany the product is a weakness. Although minor, it is one of the only weaknesses we could discover. When coupling the online support forums and knowledge base we overcame the weak installation instructions, and then the BSC 5200 was a snap to install. In addition, there are phone support options that probably only need to be used by the very inexperienced engineer.
The BSC 5200 controller carries a list price of $32,995. There are a variety of support options to purchase as well. Channel partners receive 30 percent off list pricing for the device. Support contracts can net from 15 percent to 45 percent off MSRP for the channel partner depending on the contract.
As this is a vendor-agnostic device, there are ample opportunities to place whatever access point, authentication server or devices the channel partner supports. In addition, there are service opportunities through the deployment of more wireless, wired and Bluesocket solutions. We think there are even more opportunities in customizing the login splash pages.
In the end, Bluesocket and the BlueSecure line of appliances answers "yes" to ease of use, security and management and "no" to hoards of cash required to train the users. The BlueSecure 5200 is no doubt a top-notch product line.
Darrel Bowman is CEO, Jason Wilson is systems engineer, and Aric Gerspacher is systems engineer in development at AppTech, a disabled-veteran-owned full-service VAR in Tacoma, Wash.
