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5 Sweet BlackBerry Apps

By Jennifer Bosavage, CRN
1:57 PM EST Mon. Feb. 23, 2009
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Cbeyond's Mobile Workforce Manager

Cbeyond's Mobile Workforce Manager is a mobile location-based services- and resource-management application suite powered by Xora software. The new service focuses on increasing revenue opportunities and reducing operating costs for companies with field service operations, said Bryan Melton, product marketing manager.

"We saw a big opportunity in the service industry: construction, plumbing, field services, for companies with five to 10 employee users. This is great for employers to track their workforce. Many businesses experience pain points in having visibility into status of what their workers are doing and knowing where they are. It tracks the employees' time, which saves costs," Melton said. "From a cost-containment perspective, it can track fuel costs, travel costs. During the sales process, we use an ROI calculator; it's not uncommon for firms to be able to save $1,500 per employee annually by tracking their workforce's whereabouts. And, it offers employers the information to determine whether they can be productive enough to stick another job on someone's docket."

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