Outlook Quick Steps
Outlook 2010 lets users set up what Microsoft is calling “Quick Steps,” which live in the middle of the ribbon. Quick Steps are essentially pre-defined macros that users create a button for, which assigns a short cut. For example, Bryant said, if a user changes jobs or responsibilities and receives an e-mail regarding the previous position, he or she can set up a Quick Step that when clicked will auto-generate a forward to the current person in that position, and will generate a reply alerting the center to the new contact person and delete the message. Up to 10 actions can be carried out in each Quick Step.