Hosting.com's Hurdles
A connectivity loss and outage at Hosting.com's New Jersey data center took down Hosting.com's cloud for just under two hours on June 1. During the outage, which lasted from 6:45 p.m. to 8:29 p.m. eastern time, access to systems in the Newark data center were severely degraded and intermittently unavailable, impacting business services and connectivity for customers using Hosting.com's cloud services, according to an alert from Apparent Networks, which measures the performance of leading cloud providers in its Cloud Performance Center. According to Hosting.com’s operations Twitter feed, the company acknowledged the connectivity loss was due to Cisco 6509 switch failures in both a primary and backup switches. The cause of the failure was traced to a software bug in the switches.
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