TOA Technologies Apps Optimize Field Service
TOA Technologies released ETAworkforce, a suite of mobile workforce management apps that optimize field service and the customer experience.
TOA Technologies' ETAworkforce is available on Salesforce.com's AppExchange and connects users to a suite of field workforce and customer appointment management tools.
It allows users to capture customer and order details for each appointment. It also gives users the ability to route and schedule appointments against the actual capacity of the workforce in real-time, dynamically track and monitor the progress of appointments, create bi-directional relationships with customers, use the software with any HTML5-enabled mobile device and integrate with Salesforce Chatter.