9. Sage Changes Roil Channel
Despite competing in a tough market with such giants as SAP, Oracle and Microsoft, Sage North America has remained a player in the market for business applications for SMBs and a key vendor for many application solution providers. But, it's been a difficult year for the company and its channel partners.
The problems began last year when the company announced plans to rebrand some of its products, a move that upset many partners who were heavily invested in older brands such as MAS 200 and 500. Earlier this year came a new subscription pricing plan and changes to perpetual license prices that angered some partners. And at the annual partner conference in August, the company announced plans to phase out some aging products.
All this has created trepidation among the company's resellers, and some have been signing up with other application vendors such as NetSuite, SugarCRM and Microsoft.