Dell told SilverBack Technologies MSPs this week that it plans to sell managed services directly to end users as well as partners in a program that will eventually require deal registration. But exactly how the program will be structured -- and priced -- is still up in the air, said executives who attended this week's partner conference in Scottsdale, Ariz., for about 175 SilverBack MSPs.
"They will be going direct. I think we all know that would be the case," said one attendee, who asked not to use his name. [READ MORE]