Digital Home: What Works, What Doesn't
Customers and their solution providers typically come in for particular solutions aimed at particular business agendas, said Marko Rogan, a Solution Center engineer who works with multiple vendors' products.
"We show them what solutions are available," Rogan said, standing in Ingram Micro's digital home show room. "And we show what technology is half-baked. We are sort of like an insurance policy. We show them what works, and what might not work."
Unlike vendor-specific showrooms, which focus on the vendor's own products, the Ingram Micro Solution Center is vendor-neutral, Rogan said. "We show the benefits, the great things," he said. "But we also show the gottchas. For example, the videoconferencing market is exploding with the rise in gas prices. But customers often have network issues that need to be resolved first."