High-Level View
This week, NetSuite debuted the NetSuite Multi-Channel Retail Management Suite, a Software-as-a-Service set of applications that helps retailers manage orders, inventory, marketing promotions and more across multiple retail channels, from physical stores to E-commerce Web sites.
Using the application's main dashboard (pictured), retail managers can get a top-level view of what's happening across their sales operations. Retailers with multichannel sales today generally have to cobble together such information from multiple "siloed" systems. Forrester Research estimates that cross-channel sales, such as when a customer buys a product online but picks it up at a store, will grow to 38 percent of all retail sales by 2012.
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