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ARC: Best Vendors, Worst Vendors For ROI

By Jennifer Bosavage CRN
8:00 PM ET Mon. Oct. 26, 2009
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Third From Last Place: IBM (Volume Mainstream Business Servers)

IBM's ROI score was nearly 9 points lower than Dell's. The vendor's scores in each of the 18 criteria were lower than the category average. When VARs feel shortchanged in every aspect of dealing with a particular vendor, they will not see a positive return on their investment.

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