ARC: Best Vendors, Worst Vendors For Services Opportunity

As part of its Velocity program, EMC has developed a survey the vendor uses to determine customer satisfaction on quality. EMC has made that instrument available to its service partners so they can receive direct feedback on their performance. In addition, solution providers that are part of the Velocity program receive EMC's endorsement to delver services on the equipment sold.

Next: The 5 Vendors Scoring the Worst In Services Opportunity

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