Channel Champs: 10 Best Vendors For Support Satisfaction


1. Cisco

Cisco received the top support satisfaction score in the enterprise networking hardware category, and just happened to get the overall top score among all the product categories for satisfaction.

Cisco's products are a critical part of nearly every midrange and larger customers' IT infrastructures, a feat that would not have been possible with providing top-notch support to its VARs, on whom it completely relies for sales.

Overall Support Satisfaction Score: 78.9 (1st place, Enterprise Networking Hardware)



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