Channel Champs: 10 Best Vendors For Support Satisfaction


2. EMC

EMC in its early days took the storage world by storm with the industry's most aggressive direct sales force, but has since turned into one of the storage market's most channel-friendly vendors.

That shift comes through in its second-place showing in terms of support satisfaction, which it won on the merits of the support it shows its storage management software partners.

Overall Support Satisfaction Score: 78.1 (1st place, Storage Management Software)