6. VMware (Tie)
VMware tied with Cisco as the vendor ranked fifth overall in terms of support satisfaction.
VMware got the high score for its work with solution providers in the server/application virtualization category. Its high support satisfaction score mirrors its 80-plus share of the server virtualization market.
Overall Support Satisfaction Score: 76.6 (1st place, Server/Application Virtualization)
Coincidence? Probably not.