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Channel Champs: 10 Best Vendors For Support Satisfaction

By Joseph F. Kovar CRN
5:52 PM ET Thu. Apr. 29, 2010
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3. IBM

IBM has managed to turn its strength as a vendor in the midrange server market into a vehicle for support satisfaction, receiving from its partners the third-highest overall rating.

That is no mean feat, given the extremely competitive nature of the midrange server market.

Overall Support Satisfaction Score: 77.5 (1st place, Midrange Servers, more than $25,000 in price)

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