Channel Champs: 10 Best Vendors For Support Satisfaction

By Joseph F. Kovar CRN
5:52 PM ET Thu. Apr. 29, 2010

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8. Microsoft

Solution providers also like support they receive from Microsoft for its storage management software, giving it almost as high a score as IBM/Tivoli.

Microsoft's score makes it the third vendor of storage management software to be in the top 10 vendors in terms of support satisfaction.

Overall Support Satisfaction Score: 76.2 (3rd place, Storage Management Software)

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