ARC 2010: Best, Worst IT Vendors For ROI

Worst ROI: #5 Dell

As they were last year, VARs were again critical of Dell's ROI in the ARC. This year's 58.0 in ROI in the Notebook category was worse than last year's 63.3. Dell also fared poorly in product quality, which influences a VAR's perception of ROI. Last year, too, Dell earned the dubious "Five Worst ROI" vendor list.

Get the latest channel news to your inbox every morning with the CRN Daily newsletter.