ARC 2010: Best, Worst Vendors For Services

Again in the Notebooks category, comes Dell's 50.8 -- beating out Toshiba for the fourth place spot by just one-tenth of a point. Dell's score was even more lacking than in 2009, when it earned a 55.2. That score earned it the distinction of fifth worst in this criterion.

Get the latest channel news to your inbox every morning with the CRN Daily newsletter.