2011 Channel Champions: Support Satisfaction


5. Support Satisfaction: Microsoft

Category: Systems & Network Management

Support Satisfaction Rating: 78.5

Microsoft scored highest in three out of five Support Satisfaction criteria in this product category. It beat out lone competitor HP in Evaluation/Demo Equipment Policies, General Availability of Technical Training For ALL Solution Providers and Education and Enablement. Microsoft won the Support Satisfaction subcategory by a scant 0.1 point.