Email this article   Print article 


2011 Channel Champions: Support Satisfaction

By Jennifer Bosavage CRN
9:00 AM ET Tue. Apr. 26, 2011
< Previous | 1 | 2 | 3 | 4 | 5 | ... 11 | Next >

8. Support Satisfaction: Eaton

Category: Power Protection & Management
Support Satisfaction Rating: 77.9

Eaton's scores in Evaluation/Demo Equipment Policies and General Availability of Technical Training For All Solution Providers bested those of top-ranked APC. Eaton's highest score in the Support Satisfaction subcategory was 81.2, in the Post-sales Support criterion; however, APC beat Eaton in that criterion, and took the entire Support subcategory as well.

Next Slide >

< Previous | 1 | 2 | 3 | 4 | 5 | ... 11 | Next >


CHANNEL SERVICES >>


• 

• 

• 

• 

• 

• 

• 

 

ccsa