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2011 Channel Champions: Support Satisfaction

By Jennifer Bosavage CRN
9:00 AM ET Tue. Apr. 26, 2011
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5. Support Satisfaction: Microsoft

Category: Systems & Network Management
Support Satisfaction Rating: 78.5

Microsoft scored highest in three out of five Support Satisfaction criteria in this product category. It beat out lone competitor HP in Evaluation/Demo Equipment Policies, General Availability of Technical Training For ALL Solution Providers and Education and Enablement. Microsoft won the Support Satisfaction subcategory by a scant 0.1 point.

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