Microsoft's BPOS Health Dashboard Sends Wrong Signal
Microsoft's cloud based Business Productivity Online Suite (BPOS) suffered a two hour outage this week, and Microsoft, as it always does, quickly apologized and offered customers credit for the downtime.
But the outage wasn't the main problem -- what angered customers more was the fact that Microsoft's Online Services Health Dashboard, which is designed to show the real time availability status of BPOS, didn't indicate that anything was wrong.
Unsurprisingly, angry BPOS users were left wondering what happened to the BPOS cloud services and the dashboard. What's the point of having an online dashboard if it doesn't reflect what's really going on with the service?
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