ARC 2011: Biggest Vendor Gains And Drops

No. 5 Biggest Drop: IBM, Volume Servers

Down: 6.6 points (Overall Score: 68.1)

IBM lost 17 criteria to first-place HP and one criteria to Dell. The biggest disparity was in Revenue and Profit Potential, where IBM was 16.9 points off the mark. Ease of Doing Business and Marketing Support need substantial improvement as well, according to VAR respondents.