ARC 2011: Biggest Vendor Gains And Drops


No. 8 Biggest Gain: Dell, Enterprise Network Storage

Gain: 9.1 (Overall Score: 9.7)

This year, Dell placed third in a field of six contenders, an improvement from last year, when it came in sixth out of seven. Product Technical Innovation saw particular improvement, with a gain of 17.7 points. Dell also seemed to focus on Richness of Product Features/Functionality (up 15.7 points) and Product Compatibility & Ease of Integration (up 14.7 points).