ARC 2011: Biggest Vendor Gains And Drops


No. 4 Biggest Drop: Oki Data, Workgroup Color Printers

Down: 6.8 points (Overall Score: 65.6)

Again placing third in the Workgroup Color Printer category as it did last year, Oki Data did not win a single criterion. Its largest loss was in Quality of Field Management, but it fared nearly as poorly in Richness of Product Features/Functionality and Solution Provider Program, when compared with first-place vendor Xerox.