ARC 2011: Biggest Vendor Gains And Drops


No. 6 Biggest Gain: HP, Notebooks/Mobile Computers

Gain: 9.6 (Overall Score: 67.2)

Showing improvement in every criterion, HP rose from second to first place in the Notebook category, ousting Panasonic from the top spot. Its largest gain was in Ease of Doing Business, where its score rose 16 points. Other noteworthy areas of improvement were Richness of Product Features/Functionality (up 14.6), Product Quality and Reliability (up 14.4) and Product Technical Innovation (up 13.3).