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ARC 2011: The 21 Category Winners

By Jennifer Bosavage CRN
5:06 PM ET Fri. Oct. 21, 2011
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Notebooks/Mobile Computers

HP won top marks in the Notebooks/Mobile Computers category, wresting the title from Panasonic, last year’s winner. Still, Panasonic captured one of the highest scores in the entire report card -- 106.3 -- in the Quality and Reliability criteria. HP won each of the following Support criteria -- Pre-Sales Support, Post-Sales Support, Quality of Field Management and Marketing Support -- but lost Training to Lenovo. HP's overall score was 70.6.

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