Volume Servers
HP won the ARC award in this category after sweeping the Product Innovation, Support and Partnership subcategories, as well as 17 of the 18 criteria in each of the subcategories for servers less than $25,000. The vendor beat out IBM and Dell, with its highest score coming in Product Quality and Reliability and its biggest margin over the next-best company coming in Managing Channel Conflict. Its overall score of 76.4 beat second-place Dell by 6.1 points; Dell, however, did nab one criteria from HP, that of Post-Sales Support.
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