RIM Facing Class Action Lawsuits Over Blackberry Outage
Quelle Surprise! Research In Motion is now facing a pair of class action lawsuits stemming from its BlackBerry outage earlier this month that forced millions of communication-starved customers to face their worst fear: The nightmare of disconnectedness.
The class action lawsuits were filed in Canada in Quebec Superior Court and in the U.S. in a federal district court in Santa Ana, Calif. The Canada lawsuit is seeking prorated compensation for BlackBerry users affected by the outage, based on their monthly services charges. The U.S. suit, meanwhile, is seeking damages including cash compensation for service fees and legal costs.
One can almost hear lawyers' pitch to other disaffected RIM customers who have yet to be represented in a class action: "Have you experienced the distress of non-existent Blackberry connectivity?
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