Solution providers were surveyed to determine which vendors were most important to them in four distinct categories: Customer Demand, Partner Relevance, Technology and Partnership. Respondents were assigned importance scores to each criteria and an importance index was created.
The importance index was then used to weigh vendor performance on each criterion for use in the calculation of the overall score. All scores from all categories were then combined, ranked and de-duped. The scores were determined by the top scores in the individual categories and the best overall scores in the survey. For vendors that appeared in multiple categories, the highest score was used in the determination of the top 25 vendors.