The Top 10 Mavericks Of 2011


2. Lanham Napier

CEO, President

Rackspace

Napier, who joined Rackspace in 2000 as CFO and took over the CEO role the following year, has fostered a culture that places enormous importance on customer service. Need proof? Look no further than the fact that the model he helped pioneer at Rackspace is called "Fanatical Support."

 



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