Company: SysAid Technologies
The Lowdown: SysAid got its start in 2002 and has grown into a global provider of IT Service Management (ITSM) and Customer Service Support (CSS) software. The Israel-based company, which also has roots planted in the US, boasts more than 60,000 organizations across the globe as customers of its SysAid IT end-to-end IT management software. The modular software play, offered as SaaS or on-premise gives admins tools to streamline and automate IT processes and eases the pain of managing help desk and asset inventories. SysAid IT also supports most leading mobile platforms, the Apple iPad and tablets that run the Google Android, BlackBerry and Windows Phone 7 operating systems, freeing IT admins with the ability to manage their help desks via mobile devices. SysAid is also making a splash in the channel with its SysAid Partner Program that gives solution providers major discounts and dedicated channel managers.