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VAR500: Capgemini Drills Down On Social Media; Accenture Survey Cites High Return Costs

By Jennifer Bosavage CRN
1:22 PM ET Wed. Dec. 14, 2011
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Capgemini Exec Featured In Social Media Webinar

Paul Cole, Capgemini vice president of BPO Customer Operations, will discuss "Strategies for Analyzing and Acting on Social Customer Feedback" during a webinar, at 2 p.m. EST, Thursday.

"Looking at Social Media Through the Prism of the Customer Lifecycle" is a complimentary webinar from Attensity with partner Capgemini that will focus on how social media is creating a global network of real-time relationships with companies and fueling the need to hear, understand and respond to social customer feedback. Register for free online at: http://www2.attensity.com/capgeminiwebinar

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