3. Embracing Managed Print Services
"Services are becoming a big deal. We got into managed print services five years ago and are essentially the leader now, with 3,100 enterprise customers. We are taking that whole capability into the midmarket and SMB spaces. With our acquisition of Printelligent, we're now providing that same capability to channel partners.
We want to make sure partners know how to sell hardware, supplies and services and solutions. It's not just about managed services -- we want them to sell solutions, like mortgage processes and digitizing file cabinets."
--Vyomesh Joshi, EVP, Imaging & Printing Group