Network Security Appliances
Overall Winner: Cisco
Cisco was a repeat winner in the Network Security Appliances category, after claiming victory in the same category in the 2011 survey as well. However, it won only one subcategory, support satisfaction. SonicWall's big win in price for performance earned it the technical satisfaction title, while Juniper's performance in product margins, SPIFs and rebates, and services attached got it the financial factors win.