Backup and Recovery Software
Overall Winner: Symantec/Veritas
2012 Score: 73.4
2011 Rank: 4
Symantec/Veritas came on strong in Backup and Recovery Software, moving up from fourth place and showing improvement in every subcategory: technical, support and financial. Solution providers gave the company its highest margin of victory in scalability, where it beat second-place Microsoft by nearly 4 points.