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2012 Channel Champs: How Well Do Vendors Support You?

By Jennifer Bosavage CRN
10:00 AM ET Wed. Apr. 25, 2012
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3. Support Satisfaction: Intel

Category: Processors
Support Satisfaction Rating: 76.1

Intel beat its closest competitor, AMD, by more than nine points in support satisfaction in the Processors category -- similar to the score spread the year before. The chip maker's greatest margin of victory came in postsales support with 84.7, beating last-place Nvidia by 10 points and AMD by nearly 11 points.

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