What are the key abilities solution provider customers should master in the 21st century? Capgemini's Floyd D’Costa discusses three core competencies that manufacturers must have to maintain their competitive edge in a blog at the solution provider's website. The first is the ability to make tough strategic decisions about a firm’s core competencies, its deficient competencies and its incompetent aspects, and what can be done about them. The second is the ability to form, develop, deepen, manage and exploit complex and interlinking business relationships. The final capability is the foresight to determine which relationships will represent long-term assets, and how to capitalize on them.