How To Build A High-Performance Culture

1. It Starts With Attitude

"You have the ability to create emotion within your organization, and it all starts with you," Thoreson said. Employees will take their cues from senior management, so solution provider executives need to remember that they have the power to energize (or deflate) their employees, he said. Thoreson suggested starting with something small. Next time someone asks how you are, give them something more animated than the predictable "fine." "It's Tuesday, so I'm terrific," he offered.


Get the latest channel news to your inbox every morning with the CRN Daily newsletter.