Early in my career, I had the opportunity to briefly work under Donna Troy. [Currently Dell's vice president and general manager, Enterprise Solutions, Public Large Enterprise Worldwide.] She has done it all and been extremely successful. Driving both direct and indirect sales, running global channels for some of the biggest vendors in the industry with a track record of results and growing market share. Her approach of simplification of process and removing obstacles made a lasting impression on me. I still to this day draw on experiences and lessons learned from her and her team.