Robyn Howes, Certified NETS
Years in channel: 15
Years in position: 15
Highlights of the past year: Certified NETS realigned operations delivery to provide dedicated proactive vs. reactive resources. That realignment directly contributed to a 20 percent decrease in reactive tickets from customers.
Goals: Howes will work toward continued revenue and profit growth and financial stability. In addition, she aims to provide continued stellar customer service and to strengthen technical resources.